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Part Advantage Policies

Your single source for all major appliance parts

Shipping Policies

All in-stock part orders received by 3:30 PM local time, Monday to Friday (excluding holidays), will be shipped the same day via courier, i.e. United Parcel Service of America, Inc. (UPS). Orders received late in the day will be shipped the next business day. Currently, PartAdvantage ships orders only within the United States.
Large (oversized / overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees.

Current Shipping Rates
US 48 States
Alaska & Hawaii
UPS Ground
(3-8 business days)

Please note that we do not offer UPS delivery on Saturday. UPS will deliver your package on a business day (weekday). For certain items over 10 pounds we may have to adjust the shipping charges. However, we will contact you for pre-approval of any additional shipping charges.

Additional shipping charges apply to shipments to Alaska and Hawaii. Currently, we ship only within the continental United States plus Alaska and Hawaii. We do not currently ship to the US Virgin Islands. The following is the estimated ground shipping times to US locations:
Map of average shipping times to all US states

Return Policy

Products/Parts will be accepted for credit, subject to the following conditions:

  • Parts have not been installed and are in resalable condition.
  • Parts returned within the first 30 days from date of purchase will be credited at your purchase price.
  • Parts returned 31-60 days from date of purchase are subject to a 20% restocking fee.
  • No returns will be accepted on parts after 60 days from date of purchase.
  • SPECIAL ORDER (Non-Stock) Parts will not be accepted for credit under any circumstances.
  • Returns should be accompanied by a copy of the original invoice.
  • Do not ship to us collect. If you do, that cost will be deducted from your credit.
  • Accounts with average returns higher than industry standard may be subject to an additional restocking fee. This will be assessed on an individual basis.

Warranty Policy

We will warranty all items for 90 days. We will also pay the freight the second time the part is shipped to you. All warranty exchanges must be for the identical item.

U.S Tax Table

Sales tax is calculated according to the following US Tax Table.

State of Billing Sales Tax
Alabama 8.97%
Arizona 8.1%
Arkansas 9.3%
California 7.75%
Colorado 8.81%
Florida 6.67%
Hawaii 5.212%
Idaho 6.05%
Illinois 9.25%
Indiana 7.0%
Iowa 7.5%
Kansas 8.6%
Kentucky 6.0%
Louisiana 9.0%
Maine 5.5%
Maryland 6.0%
Michigan 6.0%
Minnesota 7.29%
Mississippi 7.0%
Missouri 9.6%
Nebraska 6.04%
Nevada 7.75%
New Jersey 6.62%
New Mexico 7.51%
North Carolina 6.94%
Ohio 7.14%
Oklahoma 8.82%
Pennsylvania 8.0%
Rhode Island 7.0%
South Carolina 7.52%
Tennessee 9.54%
Texas 8.17%
Utah 6.85%
Virginia 5.58%
Washington 8.9%
West Virginia 6.13%
Wisconsin 5.0%
Wyoming 4.64%



A Word About Security and Privacy - uses a SSL (Secure Sockets Layer) Certificate to securely transmit and receive credit card number, name and address information. SSL is a powerful encryption technique to keep your information safe from anyone who may try to intercept it. You can see that our SSL encryption is working when you checkout by looking for the padlock icon in the lower right corner of your browser window.

At, we take your privacy very seriuosly, and we will never do anything to compromise the security of your information.
The PartAdvantageTeam