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Part Advantage Policies
Your single source for all major appliance parts
Shipping Policy
Return Policy
Warranty Policy
Sales Tax
Contact Us
Security
Shipping Policies
All orders received by 3:00pm Central time are shipped the same business day. Orders received late in the day will be shipped the next business day. Currently, PartAdvantage ships orders only within the United States.
FREE SHIPPING Over $50.00 - Excludes Shipments to Alaska / Hawaii
Large (oversized / overweight) items (panels, dishracks, cooktops, tubs, drums, etc.) may incur additional shipping fees.
Current Shipping Rates UPS Ground
(3-8 business days)UPS Second Day Air
(second business day)UPS Next Day Air
(next business day)
Please note that we do not offer UPS delivery on Saturday. UPS will deliver your package on a business day (weekday). For certain items over 10 pounds we may have to adjust the shipping charges. However, we will contact you for pre-approval of any additional shipping charges.
Additional shipping charges apply to shipments to Alaska and Hawaii. Currently, we ship only within the continental United States plus Alaska and Hawaii. We do not currently ship to the US Virgin Islands. The following is the estimated ground shipping times to US locations:
Shipping to Canada
Canada Customs requires Canadian recipients to pay applicable duties and taxes on each
shipment entering Canada. These charges may include PST, GST, HST, duties and other taxes of
goods (e.g. excise tax). A brokerage fee is also charged to process shipments and present the
requisite customs paperwork to Canada Customs on the importer's behalf.
Your order will be shipped under UPS's e-Tailer Brokerage Program (eBP), where eligible
shipments imported into Canada for non-commercial purposes and valued under CAD$ 200 shipped
via UPS Standard service are subject to a reduced brokerage fee of CAD$ 10, plus any applicable
duties and taxes. Shipments valued at CAD$200 and above and/or being imported to Canada for
commercial purposes and/or subject to specialized clearance may incur additional fees.
Please, be aware that UPS will request payment of these charges at the time of delivery. You
have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the
need for payment on delivery.
Return Policy
You may return non-electrical and non-gas operated in stock items within 30 days for a full refund. Special Order items are not returnable. We only ask that the item was not used or damaged in any way. We make these considerations to insure you always receive a brand new, non-damaged part. Customer is responsible for shipping costs on returns.
* Pack your return securely in the original shipping carton.
* Return with a copy of your receipt
* Include your model and serial number and reason for return
* Return to: 2609 45th Street, Highland, IN 46322
>If you need to return a part, please call for an RMA Number (Return Material Authorization) and return instructions. Parts willl not be accepted back without an RMA Number.
Warranty Policy
We will warranty all items for 90 days. We will also pay the freight the second time the part is shipped to you. All warranty exchanges must be for the identical item.
U.S Tax Table
Sales tax is calculated according to the following US Tax Table.
| State of Billing | Sales Tax |
| Arizona | 8.1% |
| California | 7.75% |
| Hawaii | 5.212% |
| Indiana | 7.0% |
| Nevada | 7.75% |
| Utah | 6.85% |
| Washington | 8.9% |
Canadian Tax Table
Sales tax is calculated according to the following Canadian Tax Table.
| Province of Billing | GST | PST | HST |
| Alberta | 5% | - | - |
| British Columbia | - | - | 12% |
| Manitoba | 5% | 7% | - |
| New Brunswick | - | - | 13% |
| Newfoundland & Labrador | - | - | 13% |
| Northwest Territories | 5% | - | - |
| Nova Scotia | - | - | 15% |
| Nunavut | 5% | - | - |
| Ontario | - | - | 13% |
| Prince Edward Island | 5% | 10% | - |
| Quebec | 5% | 9.5% | - |
| Saskatchewan | 5% | 5% | - |
| Yukon Territory | 5% | - | - |
Security
A Word About Security and Privacy - PartAdvantage.com uses a GoDaddy.com SSL (Secure Sockets Layer) Certificate to securely transmit and receive credit card number, name and address information. SSL is a powerful encryption technique to keep your information safe from anyone who may try to intercept it. You can see that our SSL encryption is working when you checkout by looking for the padlock icon in the lower right corner of your browser window.
At PartAdvantage.com, we take your privacy very seriuosly, and we will never do anything to compromise the security of your information.
Sincerely,
The PartAdvantageTeam
